Thank you for visiting my blog. I belong to a group of runners and fitness enthusiasts that buy alot of fitness equipment mainly Garmin
Recently a few of us had been unfortunately sold refurbished items illegally as new by some dodgy online retailers so here we are going to expose this. We have even been refunded by some but they still continue to sell items as new.
1) They are supposed to be substantially cheaper than new models
2) Have a reduced resell value
3) May have older components used
Below a typical refurbished box (they can vary) 80 - 100% white. Just plain packaged. We have seen boxes with the refurbished stickers removed so be aware
Garmin Newly Overhauled , Plain box , White box , NOH , Overhauled are actually refurbished products by Garmin.
New items should come in a colour retail box. The box will come with Photo quality colours as below and nearly always have the photo of the product on the box.
Not aways but some products that are refurbished will have the letter N in the part number like
010-NXXXX-XX either on the box and/or device
If in doubt just call Garmin with the serial number http://www.garmin.com/uk/company/contact_us/
Garmin says NOH devices are Factory Refurbished https://support.garmin.com/support/searchSupport/case.faces?caseId=%7B967482f0-f1f2-11dc-7b6e-000000000000%7D
If your Garmin device arrives in a non retail box then it is a refurbished product which should be substantially cheaper than a new one. To sell this as a new product is against trading standards and is illegal.
If you find that you have been mis-sold a product then report them here http://www.tradingstandards.gov.uk/advice/index.cfm or simply call 08454 04 05 06.
Make sure they pay to have it collected or provide a 30-40% discount.
This is rife on the net , Amazon marketplace and ebay. Most times the hide the fact it is refurbished deep in the description but both on Ebay and Amazon they need to declare this specifically in the 'condition' section which they do not do.
I have forwarded this to some respected sellers that we use to link to us.